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JOB TITLE:

Technical Officer (Technical)

LOCATION:

Owerri

DIVISION/DEPARTMENT:

Retail Operations

REPORTS TO:

Technical Operations Department

WORK RELATIONSHIPS:

Customers & Employees of Cars45

ABOUT THE COMPANY

If you would like to work with a business that has the potential to be a leading vehicle trading company in Nigeria, Cars45 is your best option. We work hard, and we reward people who are passionate enough to nurture this vision with us. We have embarked on a growth agenda and we have an ambition to grow our customer and car base, increase our margins, improve our operational ways of working and increase our social responsibility. We combine well-established processes and policies with the business challenges, both procedural and cultural, and now entering a huge growth phase. This means we have the right sound base and great people, but plenty of interesting work to do. This is a genuinely fast-moving and professional environment, with highly supportive colleagues and a focus on the huge opportunity Cars45 has over the next few years.

ABOUT THE TEAM

Our senior leadership team are driven, passionate individuals who possess excellent credentials, have quality work experience across reputable companies and have come together at Cars45.com to do the most phenomenal work of their lives. With over 200 years of combined experience and from varied backgrounds, our team shares the same vision and common values.

JOB SUMMARY

The successful candidate will perform all necessary safety and emission inspection on a variety of vehicles, such as passenger cars, jeeps and certain types of mobile vehicles. He/she will inspect the overall interior and exterior conditions of cars and inspect operations of windshield wiper and washer, speedometer, turn signals and on a need basis, work computer terminal to process and review vehicle information.  He/she will conduct vehicle identification inspections on vehicles for customers seeking to sell their cars.

ESSENTIAL JOB FUNCTIONS

Scan vehicles with vehicle scanning equipment to determine the status of a vehicle

Comprehensive check of the vehicle interior and exterior parts

Greet and direct customers seeking a vehicle identification inspection. Review customer’s ownership records for completeness and to assure all pertinent documentation is included. When necessary, inform customers of additional information needed, and serve as a source of referral.

Conduct identification inspections on various types of vehicles. The inspection includes a comparison of the vehicle’s identification numbers (VIN) with the numbers listed on the customer’s own records and a notation of current odometer reading.

Review customer’s titles for accuracy and completeness. The review includes titles from other states and foreign countries.

Following established procedures, conduct on-site identification inspections for local car dealerships, as assigned.

Complete a Statement of Inspection on all vehicles inspected.  Forward completed Statement of Inspection to designated staff for additional processing.

Inform supervisor of any vehicles that have questionable odometer readings or identification numbers or have missing or numbers.

Maintain work area, tools, equipment, and official forms in an efficient, clean, and organized manner.

Establish and maintain effective working relationships with the public, customers, co-workers and supervisors.

Operate a vehicle, safely and in compliance with traffic laws and regulations, in the performance of job duties.

Prepare and maintain various records, reports, correspondence and other departmental

EDUCATION:

HND or BSC in Mechanical, Automotive, Electrical Engineering (OND Holder or Graduates of other disciplines can be considered if the candidate possesses the experience and/or skill in mechanical/automotive industry)

TECHNICAL

Proficiency in Microsoft Office Tools

REQUIREMENTS:

KNOWLEDGE

Knowledge of locations of identification numbers and odometer readings on vehicles.

Knowledge of or ability to learn to read odometers and detect questionable readings.

Knowledge of or ability to learn the formats of and details contained in vehicle titles from other states and other countries.

Knowledge of and ability to utilize the English language, proper grammar, vocabulary, spelling and punctuation.

SKILLS REQUIRED:

Working with people

Deciding and initiating action

Self- starter

Presenting and communicating information

Superior customer experience

Persuading and influencing

Applying expertise and technology

Entrepreneurial and commercial thinking

Creating and innovating

Relating and networking

Task ownership

Delivering results and meeting customer expectation

1 to 2 years’ experience on vehicle diagnosis, inspection or repair

EXPERIENCE

Sound Knowledge of latest automobile repairs & best industry practices

Excellent knowledge about cars and its various models

Hands-on experience in diagnosing vehicle issues (experience can range from basic to advanced)

Ability to use a vehicle scanning machine

Must be capable of operating vehicles with standard and automatic transmissions, four-wheel drives and constant four-wheel-drive vehicles.

Excellent communication of vehicle report to customers

WHAT WE OFFER

We offer financial benefits such as competitive salaries and pension contributions, healthcare, leadership development and new opportunities abound, driven by regular reviews and performance output. We offer a vibrant culture, great work ambience, super-intelligent workforce and a relaxed dress code. To harness the power of innovation, Cars45 invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company. We are also committed to the principles of Equal Employment Opportunities. Send a copy of your updated CV to osuagwu.j@cars45.com and cc hello@street2suit.com. All the best!

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